The purpose of this Privacy Policy is to inform you as users and/or customers of the letanneur.com website (the "Site") of the company Le Tanneur & Cie about its policy on the protection of personal data to which it attaches particular importance.

Is personal data according to the European Data Protection Regulation n°2016/679 (the "DPR"): "any information relating to an identified or identifiable natural person; is deemed to be an "identifiable natural person" a natural person who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, an online identifier, or to one or more elements specific to his physical, physiological, genetic, psychological, economic, cultural or social identity".

By browsing the site, you acknowledge that you have read the information listed below and agree to give your consent to the processing of your personal data for the purposes described below.

You are invited to regularly consult our Privacy Policy in order to remain informed of any updates.

ARTICLE 1 - SOME INFORMATION ABOUT US

In terms of the national applicable laws, especially the law “Informatique and Libertés” n° 78-17 of 6th January 1978 modified (the « Loi Informatique et Libertés ») and the GDPR, the accountable of the treatment of your personal data is the Le Tanneur & Cie company, anonymous Company with a capital of € 12 144 192 euros, whose social headquarters are at 7, rue Tronchet 75008 Paris, registered to the Registre du Commerce et des Sociétés de Paris under the number 414 433 797 RCS Paris (« Le Tanneur »).

Le Tanneur main commercial activity is the creation, production and sales of leather goods.

ARTICLE 2 - YOUR PERSONAL DATA

  • 2.1 What is the information that you submit ?

When you make an order on the Website and that you create a client account, when you contact us or when you subscribe to our newsletter and other marketing activities, you give us the following data:

  • Your identification data and details : your name, your surname, your status, the language and the country from which you are interacting with us, as well as your contact details such as your email, postal address, shipping address and your phone number ;
  • Payment details such as your bank details. We do not collect the information and details relative to the instrument of payment you are using, e.g. the information related to a credit card. This information is handled only by our payment service provider and payment instrument providers subject to strict information security insurances. We conduct these audits to protect our legitimate business interests and to avoid fraud and financial loss, or to meet and respect our legal obligations.
  • Information regarding your purchases, your orders, your returns, etc. ;
  • Information for the creation of your profile : if you open a client account, you create a profile and identify yourself when you visit our website, data will therefore be saved such as your client username and your password, your recent purchases or your preferences ;
  • Your personal preferences : this includes your marketing preferences and terms of cookies ;
  • Additional personal information : you can also give us more personal information such as your date of birth, your gender, your location… We are the only ones to collect and conserve this additional information, which we use in our analysis to improve our services.

When we ask you to input your personal data to access a functionality, certain data is obliged to be entered, because it is data that we absolutely need for us to give you access to the functionality (for example to deliver a parcel we need your shipping address)
It is important that the personal information shared by you is correct and up to date. Please inform us when any information changes.

We do not save any sort of personal information which might have a sensitive character.

Also, the Website is not aimed at children, we therefore do not collect data relative to children. As such, you must be aged of at least 16 years to communicate your personal information and 18 years old to make an order on the Website. By making an order, you certify that you are at least 18 years old and fully responsible and capable of making the purchase.
If we are informed that a minor has submitted personal information, these will automatically be deleted.

  • 2.2 Personal data obtained through cookies

Under reserve of your consent when you access our Website, we use cookies and other similar technologies to facilitate your navigation on our website by adapting it to your equipment or browsing platform and offer you products that correspond to you purchasing habits. We invite you to look into your rights in relation to cookies by reading the notice on cookies accessible here.



As such, data regarding usage integrating information on the products and the services you have ordered and the way you use the Website and applications is saved.

It can also be technical data such as :

  • Your IP address, your browsing platform and its version, your location, your time stamp, the browser extension, the system software and platform, but also other technical data on the device you might be using to navigate our website.
  • Information regarding your visit, including the URL and the history of clicks, since and on our website (including date and time) ; the products that you looked at or searched for ; the time of response of pages, the download errors, the time spent on pages, interaction with pages (such as clicks and movement of the mouse), the way you exit pages.

ARTICLE 3 - USAGE OF YOUR PERSONAL DETAILS

Depending on the type of data we have about you, we can treat them along one of the follow ways:

  • To manage your signup on the Website as a user : if you wish to use the services provided on the Website, we need to take care of your data to identify use as a user of the Website and to allow you the different functionalities as well as personalised services. At any moment you can delete your account by contacting us;
  • To execute with you a purchasing contract : your data allows us to keep you posted about the status of your order, get your order ready, accept your payment, give you access to the after-sale services, reimburse you if you demand. The data also allows us to prevent eventual frauds against yourself and against ourselves during the purchase. If we consider the action as fraudulent, this treatment allows us to block the transaction ;
  • To respond to the questions asked to customer service ;
  • To improve our services : by using our website, you are informed that we treat your browsing and purchasing data to be able to analyse them and make statistics. They allow us to better understand the way users use the website and how to improve its working and the quality of our services ;
  • For marketing purposes : information on the newsletter, the promotional offers, the events, the prize games and news. If you are subscribed to our newsletter, we treat your data to manage your subscription and send you specific information through email or text according to the preferences you indicated. We can also contact you through push notifications if you are subscribed to that service. We need your consent for any direct marketing. You can therefore unsubscribe at any moment from our communications (for example to unsubscribe from the newsletter, you just need to click on the button “unsubscribe from the newsletter”. A page will open up and all you need to do is click on the button “unsubscribe”.

In the case where you have given us your consent to receive direct marketing, we can use the information given to us by you for the following eventualities:

  • Sharing information about our events, products, services, current offers ;
  • Recommendations on certain products or services that could interest you ;
  • Client studies as to understand your expectations regarding our products and services proposed by the Website or in stores.

ARTICLE 4 - THIRD PARTIES

In the event of using our website, you can also be brought to receive information from third parties with who we work to offer certain services. These can be :

  • Financial establishments ;
  • Detection and prevention of fraud software ;
  • Logistics, transport and delivery services ;
  • Services linked to transport, marketing and advertisement ;
  • Services linked to customer service ;
  • Technological services.

We can share your information with these third parties for the following reasons :

  • Payment services to allow you to purchase ;
  • The shipping companies to allow them to deliver your order ;
  • The credit agencies and fraud prevention agencies to verify your identity ;
  • The analysis software that allows us to treat your information as to allow us to improve user experience on our website.

We asked these third parties to engage in the respect of the security of your personal information following the Loi Informatique et Libertés and the RGPD. The third parties can only use your personal information when we allow them and not for their own use.

ARTICLE 5 - WHAT ARE YOUR RIGHTS?

For the treatment of your data, we base ourselves on legal foundations which depend on the way that you interact with us on the Website.

Thus, when you purchase products on the Website, we need your personal data to execute the contract that links us to you. We need for example your address to deliver your order.

We also base ourselves on other legal foundations such as your legitimate interests. We consider for example that it is in your interest that your identity cannot be used for fraudulent usage, that our customer service has access to your order information to serve you better or to better understand how you use the website to improve its working and the services we offer.

Thus, the aims can be summed up as follows :

Aim

Legal basis

Treatment and follow up on orders

Customer service management

Legitimate interest (e.g. implementation of a contract to which the concerned person is part of or of precontractual measures taken at the request of the person)

Subscription to the newsletter

Consent by the person concerned for the specific aim

Creation and management of customer account

Sending of promotional offers, events, competitions and news

Management of subscriptions and un-subscriptions from commercial offers

Working out statistics, marketing analysis and customer service

Cookies management

Treatment of a request through the online contact form

 

  • 5.2 Your consent

Your consent must be given in a clear and univocal way. That is why, when you accept to receive our communications (through newsletter mainly) :

  • We explain to you the usage of your data and the type of communication you will receive ;
  • You have to tick a box validating your consent to be subscribed ;
  • The Website is not aimed at children; we therefore do not collect data relating to children. Thus, you must be aged of at least 16 years to communicate your data to us and 18 years to make an order on the Website ;
  • You can at any moment take away your consent. In the case you wish to unsubscribe from our direct marketing through newsletter, you can at any moment unsubscribe by clicking on a link at the bottom of each email “unsubscribe from the newsletter” A page opens up and you just need to click on the button “unsubscribe”. If you own a customer account on our website, you can also unsubscribe or change your preferences by connecting to your profile.

Cookies (including those in the advertisement banners) require a specific un-subscription.

  • 5.3 Other rights

In accordance to the legal provisions, you have the right to access, correct, modify, restrict the deletion and portability of your data :

  • Right of access to data: offer you the possibility of receiving a copy of the personal data we have about you;
  • Right to rectification: give you the possibility to request the correction of inaccurate data concerning you;
  • Right of limitation: to offer you the possibility to request that the processing of your personal data be limited in certain circumstances, in particular if there is disagreement on the accuracy of your data or the legitimacy of the processing.
  • Right to delete your personal data: give you the means to ask us to delete your data;
  • Right to data portability: allow you to transmit your data to another controller.

In addition, you also have the right to submit a claim to a data protection authority, particularly in France to the CNIL.

Regardless of the purpose or legal basis under which we process your personal data, you can therefore at any time and without any cost send us an email at the following address: service-client@letanneuretcie.com to assert your rights, or send us a letter to the following address : 7 Rue Tronchet, 75008 Paris, France.

Please note, however, that we are not always able to respond to this request for legal reasons, which we will explain to you, if necessary, after receiving your request.

If you have a customer account, you can also change your personal details from your customer area by identifying yourself using your email address and password.

ARTICLE 6 - SECURITY

Our website has appropriate security measures to prevent loss, unauthorized use or access, modification or disclosure of your personal information. All data you provide to us is backed up on secure servers. We have also put in place procedures to manage any personal data breaches.

In the case of a customer account creation, you have chosen a password. You are responsible for the confidentiality of this password. That is why we recommend that you choose an effective password and to not share it.

We recommend that you only connect to secure networks, preferably private networks. Remain aware of the risks incurred on public WIFI networks.If you receive an email claiming to be the brand for which we work and asking you to provide personal information, please do not reply and send us this email so that we take the necessary measures.

All our service providers work within the European Economic Area (EEA) and must therefore comply with the same legislation as we do. In the event that some are located outside of this zone, we want to assure you that the transfer of your data will be carried out with the appropriate care. We have signed contractual clauses with each of them under the GDPR. These standard clauses can be found at: ec.europa.eu/info/

ARTICLE 7 - RETENTION PERIODS

The retention period of your data depends on the purposes for which it is processed (cf. article 5 above) and as indicated in particular in the table below.

We retain your data as long as you remain a customer or user of the Website and throughout your active relation on the Website or with Le Tanneur. Your relationship with us ceases to be active if, for a period of three (3) consecutive years, you have not purchased any product on the site or from Le Tanneur or have not visited the Website. After this period of three (3) years, we will retain only specific personal data that must be retained (i) in the light of the purposes for which it was obtained, (ii) whether they are required to comply with a legal obligation or (iii) if necessary, to protect our rights and legal position.

Aim

Retention period

Treatment and follow up on orders 

 

Retention during the time of the commercial relation and 3 years after the end of said relation.

Customer service management

Processing of requests from the online contact form

Retention during the time necessary to respond to the request or to the demand and 3 years after the last contact.

Customer account management 

 

Retention as long as you are a registered user on the Website, that is until you inform us of your willingness to delete your user account.

Marketing : management of promotional offers and marketing events

 

Retention until you unsubscribe according to the processes set up on the Website.

In the case of participation in promotional actions or events, the data shall be kept for 3 years from the end of the action or event.

Marketing : subscription to newsletter, news on the Le Tanneur Website, competitions

Retention until you unsubscribe according to the processes set up on the Website.

Failure to unsubscribe will lead to a retention for 3 years after the last visit by yourself of the newsletter or news or participation in the competition

 

Working out statistics, marketing analysis and customer service 

 

 We will keep your data as long as you remain customer but also after, in order to answer any questions, complaints, or to maintain all necessary data in order to meet legal requirements, accounting or analysis requirements. As part of a subscription to our newsletter, we will not contact you again if you have not opened our newsletters for more than three years.

Cookies management